Frequently Asked Questions
What Shipping Methods Are Available?
One of the shipping options available to our customers is USPS Priority Mail, which provides timely delivery of packages at an affordable rate. Our aim is to provide our customers with the best possible shipping options to meet their needs. With USPS Priority Mail, you can enjoy timely delivery without having to break the bank. Our team is dedicated to ensuring that all orders are shipped promptly and securely, leaving our customers satisfied with their experience. So, if you are looking for a reliable, affordable and timely shipping option, look no further than USPS Priority Mail.
Do You Ship Internationally?
We currently do not offer international shipping for our products at the moment. However, we do not want to deprive you of the opportunity to see our unique and amazing products. Despite this temporary setback, we would like to encourage you to explore our collection and satisfy your curiosity about our brand. We value your interest in our products and we believe that you will find them interesting and appealing. We promise to inform you once we resume worldwide shipping. In the meantime, you can stay updated on our social media platforms and website for any future updates.
How Long Will It Take To Get My Package?
Our standard processing time for orders is 2-3 days. Once the processing is complete, items will be shipped within 1-3 days after we have dropped them off at the carrier. We strive to ensure that all orders are processed and shipped in a timely manner, as delivering excellent service to our customers is our top priority. If you have any questions or concerns regarding your order, please do not hesitate to reach out to us.
What Payment Methods Are Accepted?
Our company is pleased to inform you that we offer various payment methods for your convenience. We accept major credit cards, such as VISA, MasterCard, Discover, and American Express. Please be assured that our payment system is secure and easy to use. If you have any questions or concerns regarding our payment policies, please do not hesitate to contact our customer service team for further assistance.
Is Buying On-Line Safe?
At our company, we take your security and privacy very seriously, which is why we have taken the necessary steps to ensure that your online transactions are secure and protected. Our website is equipped with an SSL Certificate, which provides an extra layer of encryption to safeguard your personal information and prevent unauthorized access or interception of sensitive data. This means that when you check out on our website, you can rest assured that your transaction is completely secure and your data is protected from prying eyes. With our SSL Certificate, you can shop with complete confidence, knowing that your personal information is safe and secure. So why wait? Start browsing our website today and experience the peace of mind that comes with secure online shopping!
Order & Retunrs
How do I place an Order?
Our catalog offers a wide variety of top-quality replacement parts that are sure to meet your needs. You can easily search our catalog for the part that you need and add it to your shopping cart with just a few clicks. Once you have added your preferred part to the cart, you can proceed to the secure checkout process. Completing the checkout process is easy. Just fill out the form with your shipping and payment details and submit your payment securely. Once the order is complete, you can relax and wait for your replacement part to be delivered directly to your doorstep. We always strive to provide our customers with the utmost care and satisfaction. Thank you for choosing us!
How Can I Cancel Or Change My Order?
Our system processing times are very fast to ensure your order is shipped as soon as possible, which means we're unable to make changes to your order once it has been placed. If you need to make any adjustments or cancel your order, please contact us immediately. We will do our best to help you with your request, but please keep in mind that if your order has already been shipped, we won't be able to modify it.
Do I need an account to place an order?
There is no need for you to create an account in order to successfully place an order. Our website has been specifically designed to provide you with a seamless shopping experience, and we have taken every measure to make the process as easy and convenient as possible for our valued customers. Therefore, you are free to browse our selection of products, add items to your cart, and finalize your purchase without having to create an account first. However, we do offer the option of creating an account for those who wish to do so, which may provide additional benefits such as tracking orders and accessing order history.
How Do I Track My Order?
We understand how important it is to stay informed with the whereabouts of your package and our user-friendly "Track Your Order" page is the perfect solution to alleviate any concerns you may have. With just a few clicks, you'll be able to access real-time updates on the location, estimated delivery date, and any delays or issues that may arise with your package. You can also rest assured that your satisfaction is our top priority and we want to provide you with the best customer service possible.
How Can I Return a Product?
We offer you a period of thirty (30) days from the date of shipment to review your purchase. If you are not fully satisfied with your purchase and want to initiate a return, we kindly ask you to contact our customer service team by email or phone. Our team will provide you with a Return Goods Authorization number (RGA#) and guide you through the process. Please note that the product must be returned to us in its original condition with all accessories and packaging included. Once the product is received and processed, a credit, refund, or replacement will be issued according to our return policy. The return order is subject to a restocking fee of up to 25%. Also, unless the return or exchange is due to an error on our part, we cannot refund shipping and handling. For credit card purchases, we will issue a credit to the credit card used for the original purchase. We are committed to providing you a hassle-free shopping experience, and we'll do our best to address any concerns quickly and efficiently. So, don't hesitate to contact us with any questions or issues.